Delete Your BizYangu Account

BizYangu users can request deletion of their account and associated data at any time.

How to request deletion

1. Email hello@bizyangu.app from the phone number owner or email address you use for BizYangu support.
2. Use the subject BizYangu account deletion request and include the phone number registered to your account, including the country code.
3. We will verify that you own the account before processing the request. Do not send your OTP, PIN, password, or payment details.
4. After verification, we will delete the account and associated cloud data and confirm when the request is complete.

Data that will be deleted

The deletion covers your BizYangu profile and, where you are the business owner, the cloud-hosted business records associated only with that account. These may include customers, contacts, inventory, sales, expenses, suppliers, staff records, reports, photos, files, and other operational data.

Data that may be retained

Limited records may be retained where required for legal, accounting, security, fraud-prevention, dispute-resolution, or regulatory obligations. Any retained data is restricted to those purposes and kept only for the required retention period.

Data stored on your device

After your request is complete, uninstall BizYangu or clear its app storage to remove any remaining offline data from your device.

Delete some data without deleting your account

You can delete or edit many business records directly in BizYangu. For help with a specific record or file, email hello@bizyangu.app.